Privacy policy

Last Updated: August 28, 2026

PrimeGear Supply ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide when using our website, primegearsupply.shop.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to you.

1. Information We Collect

When you visit our website, create an account, place an order, or contact us, we may collect information such as:

  • Name

  • Billing and shipping address

  • Email address

  • Phone number

  • Order and transaction information

  • Product and purchase history

  • Information you provide when contacting customer support

We may also automatically collect certain technical information, such as your IP address, browser type, device information, pages visited, and general website usage information.

2. How We Use Your Information

We may use your information to:

  • Process and fulfill your orders

  • Process payments

  • Ship and deliver products

  • Provide order confirmations and tracking information

  • Respond to customer service requests

  • Manage your account

  • Improve our website, products, and services

  • Prevent fraud, unauthorized transactions, and abuse

  • Send important information regarding your orders or account

  • Send promotional communications where permitted by law and where you have provided the appropriate consent

3. Payment Information

Payments may be processed through third-party payment providers.

PrimeGear Supply does not generally store complete credit or debit card numbers on its own servers. Payment information may be collected and processed directly by our payment providers in accordance with their own privacy policies and security practices.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

  • Keep the website functioning properly

  • Remember user preferences

  • Understand how visitors use our website

  • Improve website performance

  • Measure advertising and marketing effectiveness

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect website functionality.

5. Sharing Your Information

We may share personal information with trusted third parties when reasonably necessary to operate our business, including:

  • Payment processors

  • Shipping and delivery companies

  • Website hosting and technology providers

  • Customer support and communication providers

  • Analytics and advertising service providers

  • Fraud prevention and security providers

We do not sell your personal information as a standalone product.

We may also disclose information when required by law, legal process, court order, or when reasonably necessary to protect our rights, customers, property, or the security of our website.

6. Third-Party Services

Our website may contain links to or use services provided by third parties. These third parties may collect or process information according to their own privacy policies.

PrimeGear Supply is not responsible for the privacy practices or content of third-party websites and services.

7. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

8. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including fulfilling orders, maintaining business and transaction records, resolving disputes, preventing fraud, and complying with legal obligations.

9. Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information, which may include the right to:

  • Request access to personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of certain personal information

  • Request information about how your information is used or shared

  • Opt out of certain marketing communications

To make a privacy-related request, please contact us using the contact information available on our website.

10. Marketing Communications

If you receive promotional emails from us, you may unsubscribe at any time by using the unsubscribe link included in the email.

Please note that even if you opt out of promotional communications, we may still send necessary transactional or service-related messages, such as order confirmations, shipping updates, and customer service communications.

11. Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13.

If you believe a child has provided personal information to us, please contact us so that we can take appropriate steps to remove the information.

12. United States and United Kingdom Customers

PrimeGear Supply serves customers in the United States and United Kingdom. Depending on your location and applicable law, additional privacy rights may apply to your personal information.

We will handle applicable privacy requests in accordance with relevant legal requirements.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, or applicable legal requirements.

Any updates will be posted on this page with a revised Last Updated date.

14. Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact PrimeGear Supply through the contact information provided on our website.

PrimeGear Supply
Website: primegearsupply.shop